jebol88 Privacy Policy

This page describes what we collect when you use jebol88 and how we keep that data protected. We gather information necessary for account verification, payment processing, and compliance with applicable law. Our commitment is to handle your data transparently, store it securely, and never share it without legal authority or your explicit consent.

We operate across web, Android app, and iOS app channels. Regardless of which you use, the privacy principles remain constant: minimal data collection, encrypted storage, and clear communication about third-party processors involved in payment flow or account verification.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Data we collect and how we use it

Account registration and identity verification

When you register on jebol88, we collect your email address and mobile phone number. We send verification codes to both channels to confirm you control them. This prevents account creation by unauthorised parties and ensures we can reach you for account recovery or security alerts.

To unlock deposit and withdrawal capabilities, you complete KYC (Know Your Customer) verification. We request a photo of your national ID (KTP, passport, or equivalent), a selfie holding that ID, and proof of residence such as a utility bill or bank statement from the past three months. We use these documents to verify your legal identity and prevent fraud, money laundering, and regulatory violations. We do not store these documents indefinitely—we retain them for the duration your account is active plus a compliance window, then delete them securely.

Payment data and transaction history

When you deposit funds via DANA, e-wallet, mobile banking, or bank transfer, we do not store your wallet credentials or card numbers. Payment providers (local payment, your bank, online payment processors) handle all credential storage through their own secure infrastructure. We record only the transaction outcome—deposit amount, method used, timestamp, and whether the transaction succeeded or failed.

Your transaction history is stored on our servers so you can review deposits, withdrawals, and game activity anytime. We encrypt this data in transit and at rest. You can request a complete export of your transaction history from your account settings at any time. During major holidays such as Idul Fitri or Idul Adha, our ability to process data requests may be delayed due to reduced staff availability.

Game and engagement data

We record your game activity—which slots or live tables you engage with, your bet amounts, win/loss outcomes, and timestamps. We use this data to detect fraud (e.g. unusual betting patterns indicating account compromise), to personalise your game recommendations, and to comply with gambling regulations that require us to log engagement. This data is tied to your account and never shared publicly.

We do not sell your engagement data to third parties. We may share anonymised, aggregated data (e.g. "our platform had X users in Jakarta last month") with business partners or regulators, but this data cannot identify you individually.

Device and connection information

When you access jebol88 via web, Android app, or iOS app, we collect information about your device type, operating system version, app version (if applicable), and your IP address. We use this information to optimise performance for your device, detect security threats, and prevent fraud. We log this data alongside your account activity so we can investigate unauthorised access if needed.

Cookies and tracking

We use cookies to keep you logged in, to remember your preferences (such as game filters or language settings), and to prevent cross-site request forgery attacks. We do not use cookies for advertising or third-party tracking. You can disable cookies in your browser settings, though some jebol88 features may not work correctly without them.

We do not embed third-party tracking scripts (Google Analytics, Facebook Pixel, etc.) on jebol88. We log activity server-side only, which gives us visibility into your engagement without exposing your behaviour to external platforms.

Your rights and our obligations

Data access and portability

You have the right to request all personal data we hold about you. Contact our support team with "Data Export Request" in the subject line, and provide your account username. We will compile your data—account details, transaction history, engagement records, and any documents we hold—and send you a copy within 10 business days. The export format will be machine-readable (CSV or JSON) so you can transfer it to another platform if you wish.

Data deletion

You can request account closure and data deletion anytime. Upon closure, we delete your personal data except where law requires us to retain it (e.g. for anti-money-laundering compliance, we may retain transaction records for a fixed period). We will notify you which data we retain and for how long. You can also request deletion of specific data categories—for example, you can ask us to stop storing your transaction history after a certain date, though this may limit your ability to dispute charges or verify past activity.

Data correction

If any of your personal data is inaccurate, contact our support team to request correction. Provide your account username and the specific field you want updated. We will verify the correction against your KYC documents if applicable, then update our records. Corrected data is flagged in our system so we can track what changed and when, for compliance and dispute purposes.

Third-party processors

We use third-party service providers to facilitate our operations. These include payment processors (DANA, e-wallet, bank gateways), cloud infrastructure providers (who host our servers), and compliance verification services. All processors sign Data Processing Agreements that restrict their use of your data to purposes necessary for jebol88 operation. Your data may be transferred outside your jurisdiction to servers located in regions where these providers operate. We ensure these transfers meet data protection standards applicable to your jurisdiction.

Security practices

We encrypt all data in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. We do not store passwords in plaintext—we hash them using bcrypt so even our staff cannot retrieve your password. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we detect a data breach, we notify affected users and relevant authorities within the timeframe required by applicable law.

Two-factor authentication is available in your account settings. We strongly recommend enabling it. This adds a second verification layer (a one-time code sent to your phone) when you log in from an unrecognised device.

Contact and complaints

If you have questions about this privacy policy or want to exercise any of your rights, contact our support team through jebol88. Provide your account username and a clear description of your request. We respond within five business days. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

We collect data only because regulation and fraud prevention require it. We encrypt it, store it securely, and delete it when it is no longer needed. Your privacy is not a cost we tolerate—it is a principle we uphold.

Policy updates

We may update this privacy policy as our operations evolve or as law changes. When we make material changes, we notify registered account holders via email or in-app notification. Non-material changes (such as clarifications or formatting) do not require notice. You agree to review this policy periodically. Your continued use of jebol88 after policy updates signifies your acceptance of the new terms.